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Warren designed and operated a variety of programs, some
worked better than others. Analysis of the programs that
worked best suggested the results were dramatically better
when the client was directly involved in paying for at
least part of the benefits received. Not everybody has
the ability to pay the full cost of all the benefits they
might receive. That’s ok. If a client made a genuine
commitment to do what is realistic, the results were consistently
better. Not everybody is willing to pay for the benefits
received, whether or not they could pay the full costs.
That’s not ok. The results were usually terrible.
Decision:
Considering that resources are always limited,
let’s wait until the client is ready to
pay at least part of his or her cost.
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