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       As Warren designed and operated a variety of programs, some worked better than others. Analysis of the programs that worked best suggested the results were dramatically better when the client was directly involved in paying for at least part of the benefits received. Not everybody has the ability to pay the full cost of all the benefits they might receive. That’s ok. If a client made a genuine commitment to do what is realistic, the results were consistently better. Not everybody is willing to pay for the benefits received, whether or not they could pay the full costs. That’s not ok. The results were usually terrible.

Decision: Considering that resources are always limited, let’s wait until the client is ready to pay at least part of his or her cost.


© The Chimorel Group 2005